Privacy Policy

Last Updated: December 2025

At Massage-Gun.AU ("we," "us," or "our"), we are committed to protecting your privacy and ensuring you understand how your personal information is collected, used, and safeguarded when you visit our website at www.massage-gun.au (the "Site").

This Privacy Policy explains our practices regarding the collection, use, and disclosure of information that we receive through our Site. By using our Site, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

1.1 Information You Provide

We may collect information you voluntarily provide to us, including:

• Contact Information: When you contact us through our contact form or subscribe to our newsletter, we collect your name, email address, and any message content you provide.
• Newsletter Subscription: If you subscribe to our newsletter, we collect your email address to send you updates, guides, and promotional content.

1.2 Automatically Collected Information

When you visit our Site, we may automatically collect certain information about your device and usage, including:

• Device Information: Browser type, operating system, device type, and screen resolution.
• Usage Information: Pages visited, time spent on pages, referring URLs, and click patterns.
• IP Address: Your Internet Protocol address, which may indicate your general geographic location.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide and maintain our Site and services
• To respond to your enquiries and provide customer support
• To send newsletters and updates (with your consent)
• To analyse usage patterns and improve our content and user experience
• To detect and prevent fraud or abuse
• To comply with legal obligations

3. Cookies and Tracking Technologies

Our Site uses cookies and similar tracking technologies to enhance your browsing experience and collect usage data. Cookies are small text files stored on your device that help us:

• Remember your preferences and settings
• Analyse how visitors use our Site
• Provide personalised content

You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our Site.

3.1 Third-Party Analytics

We use third-party analytics services, including Google Analytics, to help us understand how visitors interact with our Site. These services may use cookies and similar technologies to collect information about your use of our Site and other websites. This information is used to compile reports and help us improve our Site.

4. Affiliate Disclosure

Massage-Gun.AU participates in affiliate marketing programs, including the Amazon Associates Program. This means:

• We may earn commissions from qualifying purchases made through affiliate links on our Site
• Clicking on affiliate links may result in cookies being placed on your device by the affiliate partner
• These affiliate partners have their own privacy policies that govern how they collect and use information

As an Amazon Associate, we earn from qualifying purchases. Amazon's use of cookies and data collection is governed by Amazon's Privacy Notice.

5. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: We may share information with third-party service providers who assist us in operating our Site, such as hosting providers, email service providers, and analytics services.
• Legal Requirements: We may disclose information if required by law or in response to valid legal requests.
• Business Transfers: If our business is acquired or merged, user information may be transferred as part of that transaction.

6. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access the personal information we hold about you
• The right to request correction of inaccurate information
• The right to request deletion of your information
• The right to opt out of marketing communications
• The right to withdraw consent where processing is based on consent

To exercise any of these rights, please contact us using the details provided below.

8. Third-Party Links

Our Site may contain links to third-party websites, including product pages on Amazon and other retailers. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our Site is not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you believe we have collected information from a child under 16, please contact us immediately.

10. International Users

Our Site is operated from Australia. If you are accessing our Site from outside Australia, please be aware that your information may be transferred to, stored, and processed in Australia where our servers are located and our central database is operated.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

12. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

• Email: privacy@massage-gun.au
• Contact Form: www.massage-gun.au/contact

13. Australian Privacy Principles

We are committed to complying with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth). These principles regulate how we collect, use, disclose, and store personal information, and how individuals can access and correct their personal information.